The trick is not to sell, but to make the customer want to buy a given item himself, regardless of what is being sold explains Dawid Didiuk from Projekt Gamma. Each of us feels all of these basic needs, but one or two of them are always the most important, which is crucial for the proper presentation of the offer. The role of a good seller is to properly diagnose them and present the customer with a product or service for which he will be ready to pay without tug of war and fighting arguments.
Sales basic customer needs During the conversation, the seller should be able to use words and non verbal messages efficiently. We wrote more about it HERE. However, it is not only Poland WhatsApp Number List what he says that is important, but also ... what. Let s trace what the client wants to hear, depending on the needs. The need for security If the buyer asks a lot of questions, he expects you to ensure that this option does not involve any risk and to reassure him that all information will be sent via email you already know who you are dealing with.
A person for whom a sense of security is absolutely the most important will be very resistant when it comes to deciding on new, innovative solutions. He prefers to stick to well known and proven patterns. She is also conservative when making decisions , which will be preceded by collecting opinions to confirm that she is doing the right thing. The basis of these behaviors is the paralyzing fear of failure , which is treated in a category much worse than the loss of profit. In order to minimize the risk.